Danish Health Care

As part of the Danish welfare system, all citizens with a CPR-number have free access to health care services.

This means that they can go to the doctor or be admitted to hospital for free because health care in Denmark is financed by taxation. Medicine and specialist treatment, e.g. a dentist or a physiotherapist, are however not free.

The Danish Health Card

When you register with the Municipality you will be issued with a civil registration number (a ‘CPR’-number) and a Danish Health insurance card (Also known as 'the Yellow card').

The health insurance card is your documentation that you are entitled to the services offered under the Danish health insurance scheme.

Approximately two weeks after you have registered, your national health insurance card will be sent to your Danish address. The card will show your name and address, your CPR number and the name and address of your doctor.

It is advisable always to carry this card with you as it is required whenever you need to see a doctor, a dentist or go to hospital – or when you want to take out books from the library.

General Practitioner (GP)

When registering as a citizen in Hjørring Municipality, you must choose a General Practitioner.

When registering at the municipality (applying for the CPR-number), you are entitled to choose a general practitioner (GP) you can contact if you fall ill. At Citizens' Service they will advice you on your choice of doctor.

Access to the public health service is through your GP. Your GP can treat some health problems immediately. Others may require a referral for further examination or treatment by a specialist or treatment at a hospital.

Visiting your GP is free of charge, as is hospitalisation. The costs are borne by the tax payer. You have to pay the cost of medicine, dental care and physiotherapy. But you may also be eligible for a subsidy.

To visit your general practitioner (GP) you need an appointment. If you are feeling very sick, you are likely to get an appointment on the same day. However, if your visit is not urgent, you may be given an appointment a few days later.

You do not need a referral from your GP if you need to go and see a dentist or if you are in acute pain and need to go to hospital emergency or require immediate hospitalisation.

In Case of an Emergency

In the event of severe illness, an accident or other life-threatening situation in which you need immediate medical treatment, you must call the emergency call centre by dialling 112.

When you have dialled 112, you will hear the following message in Danish ‘De har kaldt alarmcentralen 112. Brandvæsen, politi og ambulance. Vent roligt her.’ (Translation: ‘You have called the emergency call centre 112. Fire Service, Police and Ambulance. Please wait).

At the emergency call centre, you will be asked for your name, address and the phone number from which you are calling. The call centre will then make sure that an ambulance, the police or some other form of help is sent immediately.

 

Emergency Doctor Service

If you need to talk to or visit a doctor after 16.00 on weekdays, at weekends and on public holidays, you can contact the 'Emergency Doctor Service' at: Tel: +45 7015 0300.

You must always call the Emergency Doctor Service BEFORE you visit and do not forget to bring your National Health Card or your European Health Insurance Card.

Only call the emergency doctor service when it is absolutely necessary or if you are in doubt as to how sick you or your child may be. 

When you call the emergency doctor service, the on-duty doctor will ask you how you are feeling. Or if you are calling on someone else's behalf, they will ask how he or she is feeling. They will ask you questions like: Do you have a fever and if so, how high is it? Are you experiencing any pain? If it is an injury, the doctor will ask questions to determine how serious it is.

Based on the answers, the doctor will assess whether you should visit your own doctor the next day, whether a doctor should visit you at home, or whether you should drive over to the emergency doctor service or go to hospital emergency. You will also be asked for your own or the patient's CPR-number.

Emergency Doctor Service in Hjørring:
Regionshospitalet Nordjylland, Hjørring
Bispensgade 37
9800 Hjørring (the main entrance)

Opening Hours:
Weekdays from 16:00-08:00
Weekends from 00:00-24:00

Telephone number: +45 7015 0300

Emergency Room

The emergency room at the hospital in Hjørring is open night and day.

You always have to call your own doctor or the 'Emergency Doctor Service' before going to the emergency room.

Hospital Emergency Room
Skadestuen i Hjørring
Bispensgade 37
9800 Hjørring

Medication

At the pharmacy (‘Apotek’ in Danish) you can buy prescription and non-prescription medication. Medications requiring a prescription must always be purchased at a pharmacy. Many supermarkets and petrol stations sell various kinds of non-prescription medicine such as painkillers and cough medicine.

The pharmacies are normally open between 09.00 and 17.30 on weekdays, with the exception of Saturday when the majority close at 13.00 or 14.00.

Out of Hours Pharmacies

If you are in need on medication after the normal opening hours of the pharmacies, you can visit one of the 'Out of Hours Pharmacies'.

The two pharmacies Hjørring Løve Apotek (Østergade 7, 9800 Hjørring) and Hjørring Svane Apotek (Strømgade 5, 9800 Hjørring) share the out of hours duty between them. This means that a pharmacist can be contacted by phone if you experience an urgent need of medication. You will have to pay a charge for buying medicine outside normal opening hours.

In even weeks Hjørring Løve Apotek can be contacted at 40 63 04 11.
In uneven weeks Hjørring Svane Apotek can be contacted at 98 92 07 77.

Pregnancy and Newborns

Pregnant women have the right to examinations by a doctor or midwife.

The first check-up is with your own doctor when you have reached your ninth week of pregnancy. It is up to you to make this appointment. Following the first check-up, you will be offered regular check-ups either with your own doctor or with a midwife. The purpose of these check-ups is to monitor how you and your baby are doing.

When you have entered your 10-12th week of pregnancy, you can go for an examination that will show whether there is any risk of the child having mongolism or certain hereditary diseases. Your doctor or midwife will talk to you about the examination.

In Denmark, most women give birth at a hospital maternity ward but it is also possible to have your baby at home. Consult your midwife for more information.

Newborns

Following the birth of your child, you have the right to a visit from a health visitor who can advise you about child care and thereby help ensure the best possible start for the baby and the family. The first visit normally takes place about a week after the mother and the baby have come home from the hospital. The health visitor will contact you to arrange the visit. Additional visits will/can be arranged based on needs.

Furthermore, every child between the age of five weeks and fifteen years is offered a number of free standard health check-ups and vaccinations by the family doctor.

Maternity and parental leave

All pregnant women have the right to a period of maternity leave both before and after birth. The child's father can also take parental leave for a fixed period.

Childrens Health

It is recommended that you make an appointment with your General Practitioner for your child when you have arrived in Denmark.

The GP will inform you about the vaccinations against children’s diseases that are offered to children in Denmark. From birth and until the age of eighteen, your child is typically registered with the family doctor .

If your child is between 0 and 6 years old, you will also be offered a visit from a paediatric nurse.

Dental Care

Dental care is free of charge for children below the age of 18 years old. Adults must pay for check-ups and treatments.

Adults over 18 must find their own private dentist, for example, by looking in the local telephone directory. You have to pay for check-ups and treatment, but the state pays part of the cost. This amount is automatically deducted from your bill.

All children in Denmark are entitled to free dental health care from the age of 0-18.

Outside Normal Dental Hours

If you suddenly experience severe toothache outside normal dental hours, you can visit a 24-hour dental emergency service. The 24-hours dental emergency service is located in Aalborg.

During weekends the emergency service can be contacted on tel. 70 20 02 55 from 9.00 to 10.00.